- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Auth0 Authentication API, Authentication, Auth0 Authentication API, Auth0 Authentication API, Zendesk, app.cloudbees.com
- Down Index
- 36of 100
What to do
Check whether you use CloudBees Auth0 Authentication API, Authentication, Auth0 Authentication API, Auth0 Authentication API and 2 more. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 4h 5m it lasted.
Anything that failed between 2021-04-20 16:21 UTC and 2021-04-20 20:26 UTC may need a replay.Subscribe to CloudBees's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=jenkins works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from CloudBees 11
- monitoring
One of our third-party providers Auth0 for authentication is experiencing a major incident, we will monitor the outage and provide updates as services come back online
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- monitoring
We are continuing to monitor for any further issues.
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- monitoring
CloudBees services currently impacted by Auth0 service outage include CloudBees Feature Management, CloudBees DevOptics, CloudBees Software Delivery Management, and the CloudBees Support Portal.
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- monitoring
Please email support@cloudbees.com for any CloudBees-related support. Related Auth0 status: https://status.auth0.com/incidents/zvjzyc7912g5
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- monitoring
We are continuing to monitor the issue and will provides updates as soon as possible.
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- monitoring
We are continuing to monitor for any further issues.
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- monitoring
We are continuing to monitor for any further issues.
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- monitoring
You can now login to Cloudbees services including Cloudbees Feature management, Software Delivery Management, Devoptics and Support
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- monitoring
We are continuing to monitor for any further issues.
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- monitoring
We are continuing to monitor for any further issues.
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- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-a8cd021e69
Is CloudBees still down?
No, this incident was resolved 2021-04-20 20:26 UTC. For CloudBees's live state, see https://down.guide/jenkins.
How long did it last?
4h 5m, from 2021-04-20 16:21 UTC to 2021-04-20 20:26 UTC, by the times CloudBees posted.
What was affected?
CloudBees named Auth0 Authentication API, Authentication, Auth0 Authentication API, Auth0 Authentication API and 2 more.
What caused it?
CloudBees hasn't published a root cause. If it does, it shows here.
Where does this come from?
CloudBees's official status page, https://www.cloudbeesstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.