# Auth0 Outage

- Provider: [CloudBees](https://down.guide/jenkins)
- Level: confirmed
- Impact: Partial outage
- lasted 4h 5m
- started 2021-04-20 16:21 UTC
- Auth0 Authentication API, Authentication, Auth0 Authentication API +3
- id: DWN-a8cd021e69
- Official page: https://stspg.io/s1ffxtdqb66m

## Updates from CloudBees
### 2021-04-20 16:21 UTC: monitoring
One of our third-party providers Auth0 for authentication is experiencing a major incident, we will monitor the outage and provide updates as services come back online

### 2021-04-20 16:41 UTC: monitoring
We are continuing to monitor for any further issues.

### 2021-04-20 17:36 UTC: monitoring
CloudBees services currently impacted by Auth0 service outage include CloudBees Feature Management, CloudBees DevOptics, CloudBees Software Delivery Management, and the CloudBees Support Portal.

### 2021-04-20 17:37 UTC: monitoring
Please email support@cloudbees.com for any CloudBees-related support. Related Auth0 status: https://status.auth0.com/incidents/zvjzyc7912g5

### 2021-04-20 18:18 UTC: monitoring
We are continuing to monitor the issue and will provides updates as soon as possible.

### 2021-04-20 19:01 UTC: monitoring
We are continuing to monitor for any further issues.

### 2021-04-20 19:35 UTC: monitoring
We are continuing to monitor for any further issues.

### 2021-04-20 19:57 UTC: monitoring
You can now login to Cloudbees services including Cloudbees Feature management, Software Delivery Management, Devoptics and Support

### 2021-04-20 20:23 UTC: monitoring
We are continuing to monitor for any further issues.

### 2021-04-20 20:25 UTC: monitoring
We are continuing to monitor for any further issues.

### 2021-04-20 20:26 UTC: resolved
This incident has been resolved.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).