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CloudBees

Auth0 Authentication Experiencing Degraded Performance

Degraded Lasted 43m · started · CloudBees's page

Level
confirmed
Worst impact
Degraded
Components
Authentication
Down Index
18of 100

What to do

  • Check whether you use CloudBees Authentication. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 43m it lasted.

    Anything that failed between 2019-12-19 18:50 UTC and 2019-12-19 19:33 UTC may need a replay.
  • Subscribe to CloudBees's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=jenkins works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from CloudBees 3

  1. monitoring

    We're suffering degraded Authentication service and are working with our provider to resolve.

    provider

  2. monitoring

    Auth0 has implemented some infrastructure changes on their side and performance seems to be improving.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-dff19cf926

Is CloudBees still down?

No, this incident was resolved 2019-12-19 19:33 UTC. For CloudBees's live state, see https://down.guide/jenkins.

How long did it last?

43m, from 2019-12-19 18:50 UTC to 2019-12-19 19:33 UTC, by the times CloudBees posted.

What was affected?

CloudBees named Authentication.

What caused it?

CloudBees hasn't published a root cause. If it does, it shows here.

Where does this come from?

CloudBees's official status page, https://www.cloudbeesstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.