# JFrog Cloud Platform outage affecting subset of customers in Azure US West region

- Provider: [JFrog](https://down.guide/jfrog)
- Level: confirmed
- Impact: Major outage
- lasted 5h 27m
- started 2026-07-23 15:04 UTC
- Artifactory, Security - Xray
- us
- id: DWN-2936a3e038
- Official page: https://stspg.io/rjqb1g0xd4ks

## Updates from JFrog
### 2026-07-23 15:04 UTC: investigating
We are currently investigating this issue.

### 2026-07-23 15:55 UTC: identified
Several backend services in Azure are reporting outages, we're working with them to recover.

### 2026-07-23 18:44 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-07-23 20:32 UTC: resolved
This incident has been resolved.

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