# JFrog services intermittent degradation affecting a subset of customers in AWS US West 2 region

- Provider: [JFrog](https://down.guide/jfrog)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 41m
- started 2025-01-13 18:34 UTC
- Artifactory, Security - Xray, Security - JAS +7
- us
- id: DWN-2fbe5ec93d
- Official page: https://stspg.io/gjby5y23d9yp

## Updates from JFrog
### 2025-01-13 18:34 UTC: investigating
A subset of customers in AWS US West 2 have experienced intermittent disruptions.

### 2025-01-13 19:52 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-01-13 20:15 UTC: resolved
This incident has been resolved.

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