JFrog: JFrog Cloud Platform outage affecting subset of customers in AWS US West region

What to do

Check whether you use JFrog Artifactory, Security - Xray, Security - JAS, Security - Curation and 6 more in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
Confirm your retries, queues and scheduled jobs caught up after the 19h 26m it lasted.
Anything that failed between 2026-05-20 10:35 UTC and 2026-05-21 06:01 UTC may need a replay.
Subscribe to JFrog's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=jfrog works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

identifiedMay 20, 2026, 10:35 AM UTC
JFrog Engineering Team is investigating a network issue which impacted a subset of customers in AWS US West region The services are being recovered
provider
monitoringMay 20, 2026, 11:01 AM UTC
The network issue has been resolved & all the customers' services have been recovered. JFrog Engineers are continuing to monitor the service stability.
provider
resolvedMay 21, 2026, 6:01 AM UTC
This incident has been resolved.
provider

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None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Is JFrog still down?

No, this incident was resolved 2026-05-21 06:01 UTC. For JFrog's live state, see https://down.guide/jfrog.

How long did it last?

19h 26m, from 2026-05-20 10:35 UTC to 2026-05-21 06:01 UTC, by the times JFrog posted.

What was affected?

JFrog named Artifactory, Security - Xray, Security - JAS, Security - Curation and 6 more in us.

What caused it?

JFrog hasn't published a root cause. If it does, it shows here.

Where does this come from?

JFrog's official status page, https://status.jfrog.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.