# JFrog Cloud Connect Platform Login is Unavailable For Customers

- Provider: [JFrog](https://down.guide/jfrog)
- Level: confirmed
- Impact: Degraded
- lasted 20h 48m
- started 2025-03-19 14:08 UTC
- id: DWN-7e73e0ceb8
- Official page: https://stspg.io/jk3hw7vn705q

## Updates from JFrog
### 2025-03-19 14:08 UTC: investigating
We are investigating an availability issue that is impacting some JFrog Connect Cloud Platform customers. 
The direct login to Connect is currently down. Our team is actively working to resolve the issue as quickly as possible. In the meantime, we recommend that you log in to Artifactory and access Connect through the link provided there.

### 2025-03-19 14:08 UTC: identified
The issue has been identified and a fix is being implemented.

### 2025-03-19 14:12 UTC: identified
We are continuing to work on a fix for this issue.

### 2025-03-20 10:57 UTC: resolved
This incident has been resolved.

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