# JFrog platform services degradation affecting a subset of AWS US East 1 customers due to AWS infrastructure issues

- Provider: [JFrog](https://down.guide/jfrog)
- Level: confirmed
- Impact: Degraded
- lasted 3d 2h
- started 2026-05-08 01:21 UTC
- Artifactory, Security - Xray, Security - JAS +6
- us
- id: DWN-f5a16aeb45
- Official page: https://stspg.io/mv96v9tn8wkn

## Updates from JFrog
### 2026-05-08 01:21 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-05-08 05:07 UTC: monitoring
Services have auto-recovered basis our high-availability setup and additional configuration enhancements. JFrog engineers remain on standby monitoring the situation closely until AWS fully resolves the underlying Availability Zone impact.

### 2026-05-11 04:16 UTC: resolved
This incident was resolved at May 8 5.30am UTC

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