# Service outage: r.jina.ai

- Provider: [Jina AI](https://down.guide/jina)
- Level: confirmed
- Impact: Degraded
- lasted 35m
- started 2026-09-01 17:15 UTC
- r.jina.ai
- us, us-central1
- id: DWN-02f7eaf15a
- Official page: https://stspg.io/kk4qscsrqdw8

## Updates from Jina AI
### 2026-09-01 17:15 UTC: investigating
Service r.jina.ai is experiencing issues.
- Current P99 latency: 39146ms (baseline: 39146ms)
- Current error rate: 61.34% (baseline: 61.34%)
- Request count (5min): 16016
- Region: us-central1
Status: Major Outage
Reason: High error rate: 61.3% (threshold: 40%)

### 2026-09-01 17:20 UTC: investigating
Service r.jina.ai is experiencing issues.
- Current P99 latency: 53184ms (baseline: 53184ms)
- Current error rate: 89.80% (baseline: 89.80%)
- Request count (5min): 29392
- Region: us-central1
Status: Major Outage
Reason: High error rate: 89.8% (threshold: 40%)

### 2026-09-01 17:25 UTC: investigating
Service r.jina.ai is experiencing issues.
- Current P99 latency: 48677ms (baseline: 48677ms)
- Current error rate: 92.18% (baseline: 92.18%)
- Request count (5min): 16990
- Region: us-central1
Status: Major Outage
Reason: High error rate: 92.2% (threshold: 40%)

### 2026-09-01 17:30 UTC: investigating
Service r.jina.ai is experiencing issues.
- Current P99 latency: 23174ms (baseline: 23174ms)
- Current error rate: 94.52% (baseline: 94.52%)
- Request count (5min): 18879
- Region: us-central1
Status: Major Outage
Reason: High error rate: 94.5% (threshold: 40%)

### 2026-09-01 17:35 UTC: investigating
Service r.jina.ai is experiencing issues.
- Current P99 latency: 22968ms (baseline: 22968ms)
- Current error rate: 94.10% (baseline: 94.10%)
- Request count (5min): 20520
- Region: us-central1
Status: Major Outage
Reason: High error rate: 94.1% (threshold: 40%)

### 2026-09-01 17:40 UTC: investigating
Service r.jina.ai is experiencing issues.
- Current P99 latency: 9498ms (baseline: 9498ms)
- Current error rate: 90.54% (baseline: 90.54%)
- Request count (5min): 16662
- Region: us-central1
Status: Major Outage
Reason: High error rate: 90.5% (threshold: 40%)

### 2026-09-01 17:45 UTC: investigating
Service r.jina.ai is experiencing issues.
- Current P99 latency: 17198ms (baseline: 17198ms)
- Current error rate: 86.13% (baseline: 86.13%)
- Request count (5min): 12213
- Region: us-central1
Status: Major Outage
Reason: High error rate: 86.1% (threshold: 40%)

### 2026-09-01 17:50 UTC: resolved
Status changed to partial\_outage. See new incident for details.

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