Jina AI: Service outage: jina-reranker-m0

What to do

Check whether you use Jina AI jina-reranker-m0 in us, us-central1. Check your stack
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Confirm your retries, queues and scheduled jobs caught up after the 2h 10m it lasted.
Anything that failed between 2026-07-23 16:25 UTC and 2026-07-23 18:35 UTC may need a replay.
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Updates from Jina AI 27

investigatingJul 23, 2026, 4:25 PM UTC
Service jina-reranker-m0 is experiencing issues. - Current P99 latency: 523ms (baseline: 523ms) - Current error rate: 57.02% (baseline: 57.02%) - Request count (5min): 121 - Region: us-central1 Status: Major Outage Reason: High error rate: 57.0% (threshold: 40%)
provider
investigatingJul 23, 2026, 4:30 PM UTC
Service jina-reranker-m0 is experiencing issues. - Current P99 latency: 446ms (baseline: 446ms) - Current error rate: 44.66% (baseline: 44.66%) - Request count (5min): 103 - Region: us-central1 Status: Major Outage Reason: High error rate: 44.7% (threshold: 40%)
provider
investigatingJul 23, 2026, 4:35 PM UTC
Service jina-reranker-m0 is experiencing issues. - Current P99 latency: 521ms (baseline: 521ms) - Current error rate: 48.60% (baseline: 48.60%) - Request count (5min): 107 - Region: us-central1 Status: Major Outage Reason: High error rate: 48.6% (threshold: 40%)
provider
investigatingJul 23, 2026, 4:40 PM UTC
Service jina-reranker-m0 is experiencing issues. - Current P99 latency: 3468ms (baseline: 3468ms) - Current error rate: 58.27% (baseline: 58.27%) - Request count (5min): 139 - Region: us-central1 Status: Major Outage Reason: High error rate: 58.3% (threshold: 40%)
provider
investigatingJul 23, 2026, 4:45 PM UTC
Service jina-reranker-m0 is experiencing issues. - Current P99 latency: 432ms (baseline: 432ms) - Current error rate: 44.66% (baseline: 44.66%) - Request count (5min): 103 - Region: us-central1 Status: Major Outage Reason: High error rate: 44.7% (threshold: 40%)
provider
investigatingJul 23, 2026, 4:50 PM UTC
Service jina-reranker-m0 is experiencing issues. - Current P99 latency: 4508ms (baseline: 4508ms) - Current error rate: 49.02% (baseline: 49.02%) - Request count (5min): 102 - Region: us-central1 Status: Major Outage Reason: High error rate: 49.0% (threshold: 40%)
provider
investigatingJul 23, 2026, 4:55 PM UTC
Service jina-reranker-m0 is experiencing issues. - Current P99 latency: 6088ms (baseline: 6088ms) - Current error rate: 40.00% (baseline: 40.00%) - Request count (5min): 100 - Region: us-central1 Status: Major Outage Reason: High error rate: 40.0% (threshold: 40%)
provider
investigatingJul 23, 2026, 5:00 PM UTC
Service jina-reranker-m0 is experiencing issues. - Current P99 latency: 369ms (baseline: 369ms) - Current error rate: 45.63% (baseline: 45.63%) - Request count (5min): 103 - Region: us-central1 Status: Major Outage Reason: High error rate: 45.6% (threshold: 40%)
provider
investigatingJul 23, 2026, 5:05 PM UTC
Service jina-reranker-m0 is experiencing issues. - Current P99 latency: 2608ms (baseline: 2608ms) - Current error rate: 53.49% (baseline: 53.49%) - Request count (5min): 129 - Region: us-central1 Status: Major Outage Reason: High error rate: 53.5% (threshold: 40%)
provider
investigatingJul 23, 2026, 5:10 PM UTC
Service jina-reranker-m0 is experiencing issues. - Current P99 latency: 3091ms (baseline: 3091ms) - Current error rate: 55.71% (baseline: 55.71%) - Request count (5min): 140 - Region: us-central1 Status: Major Outage Reason: High error rate: 55.7% (threshold: 40%)
provider
investigatingJul 23, 2026, 5:15 PM UTC
Service jina-reranker-m0 is experiencing issues. - Current P99 latency: 3302ms (baseline: 3302ms) - Current error rate: 47.95% (baseline: 47.95%) - Request count (5min): 146 - Region: us-central1 Status: Major Outage Reason: High error rate: 47.9% (threshold: 40%)
provider
investigatingJul 23, 2026, 5:20 PM UTC
Service jina-reranker-m0 is experiencing issues. - Current P99 latency: 6129ms (baseline: 6129ms) - Current error rate: 51.88% (baseline: 51.88%) - Request count (5min): 133 - Region: us-central1 Status: Major Outage Reason: High error rate: 51.9% (threshold: 40%)
provider
investigatingJul 23, 2026, 5:25 PM UTC
Service jina-reranker-m0 is experiencing issues. - Current P99 latency: 4507ms (baseline: 4507ms) - Current error rate: 54.89% (baseline: 54.89%) - Request count (5min): 133 - Region: us-central1 Status: Major Outage Reason: High error rate: 54.9% (threshold: 40%)
provider
investigatingJul 23, 2026, 5:30 PM UTC
Service jina-reranker-m0 is experiencing issues. - Current P99 latency: 4646ms (baseline: 4646ms) - Current error rate: 46.23% (baseline: 46.23%) - Request count (5min): 106 - Region: us-central1 Status: Major Outage Reason: High error rate: 46.2% (threshold: 40%)
provider
investigatingJul 23, 2026, 5:35 PM UTC
Service jina-reranker-m0 is experiencing issues. - Current P99 latency: 510ms (baseline: 510ms) - Current error rate: 54.72% (baseline: 54.72%) - Request count (5min): 106 - Region: us-central1 Status: Major Outage Reason: High error rate: 54.7% (threshold: 40%)
provider
investigatingJul 23, 2026, 5:40 PM UTC
Service jina-reranker-m0 is experiencing issues. - Current P99 latency: 5611ms (baseline: 5611ms) - Current error rate: 46.36% (baseline: 46.36%) - Request count (5min): 110 - Region: us-central1 Status: Major Outage Reason: High error rate: 46.4% (threshold: 40%)
provider
investigatingJul 23, 2026, 5:45 PM UTC
Service jina-reranker-m0 is experiencing issues. - Current P99 latency: 570ms (baseline: 570ms) - Current error rate: 45.95% (baseline: 45.95%) - Request count (5min): 148 - Region: us-central1 Status: Major Outage Reason: High error rate: 45.9% (threshold: 40%)
provider
investigatingJul 23, 2026, 5:50 PM UTC
Service jina-reranker-m0 is experiencing issues. - Current P99 latency: 8486ms (baseline: 8486ms) - Current error rate: 48.12% (baseline: 48.12%) - Request count (5min): 133 - Region: us-central1 Status: Major Outage Reason: High error rate: 48.1% (threshold: 40%)
provider
investigatingJul 23, 2026, 5:55 PM UTC
Service jina-reranker-m0 is experiencing issues. - Current P99 latency: 441ms (baseline: 441ms) - Current error rate: 47.66% (baseline: 47.66%) - Request count (5min): 107 - Region: us-central1 Status: Major Outage Reason: High error rate: 47.7% (threshold: 40%)
provider
investigatingJul 23, 2026, 6:00 PM UTC
Service jina-reranker-m0 is experiencing issues. - Current P99 latency: 489ms (baseline: 489ms) - Current error rate: 41.51% (baseline: 41.51%) - Request count (5min): 106 - Region: us-central1 Status: Major Outage Reason: High error rate: 41.5% (threshold: 40%)
provider
investigatingJul 23, 2026, 6:05 PM UTC
Service jina-reranker-m0 is experiencing issues. - Current P99 latency: 2984ms (baseline: 2984ms) - Current error rate: 44.96% (baseline: 44.96%) - Request count (5min): 129 - Region: us-central1 Status: Major Outage Reason: High error rate: 45.0% (threshold: 40%)
provider
investigatingJul 23, 2026, 6:10 PM UTC
Service jina-reranker-m0 is experiencing issues. - Current P99 latency: 4569ms (baseline: 4569ms) - Current error rate: 54.48% (baseline: 54.48%) - Request count (5min): 134 - Region: us-central1 Status: Major Outage Reason: High error rate: 54.5% (threshold: 40%)
provider
investigatingJul 23, 2026, 6:15 PM UTC
Service jina-reranker-m0 is experiencing issues. - Current P99 latency: 2782ms (baseline: 2782ms) - Current error rate: 52.17% (baseline: 52.17%) - Request count (5min): 138 - Region: us-central1 Status: Major Outage Reason: High error rate: 52.2% (threshold: 40%)
provider
investigatingJul 23, 2026, 6:20 PM UTC
Service jina-reranker-m0 is experiencing issues. - Current P99 latency: 4528ms (baseline: 4528ms) - Current error rate: 50.00% (baseline: 50.00%) - Request count (5min): 128 - Region: us-central1 Status: Major Outage Reason: High error rate: 50.0% (threshold: 40%)
provider
investigatingJul 23, 2026, 6:25 PM UTC
Service jina-reranker-m0 is experiencing issues. - Current P99 latency: 4252ms (baseline: 4252ms) - Current error rate: 50.38% (baseline: 50.38%) - Request count (5min): 131 - Region: us-central1 Status: Major Outage Reason: High error rate: 50.4% (threshold: 40%)
provider
investigatingJul 23, 2026, 6:30 PM UTC
Service jina-reranker-m0 is experiencing issues. - Current P99 latency: 4686ms (baseline: 4686ms) - Current error rate: 51.79% (baseline: 51.79%) - Request count (5min): 112 - Region: us-central1 Status: Major Outage Reason: High error rate: 51.8% (threshold: 40%)
provider
resolvedJul 23, 2026, 6:35 PM UTC
Service has recovered. Error rate: 0.00%
provider

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Corrections

None so far.

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Questions about DWN-0470deb950

Is Jina AI still down?

No, this incident was resolved 2026-07-23 18:35 UTC. For Jina AI's live state, see https://down.guide/jina.

How long did it last?

2h 10m, from 2026-07-23 16:25 UTC to 2026-07-23 18:35 UTC, by the times Jina AI posted.

What was affected?

Jina AI named jina-reranker-m0 in us, us-central1.

What caused it?

Jina AI hasn't published a root cause. If it does, it shows here.

Where does this come from?

Jina AI's official status page, https://status.jina.ai, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.

Service outage: jina-reranker-m0

What to do

Updates from Jina AI 27

Corrections

Questions about DWN-0470deb950

Sources

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