# Partial outage: jina-reranker-v2-base-multilingual

- Provider: [Jina AI](https://down.guide/jina)
- Level: confirmed
- Impact: Degraded
- lasted 30m
- started 2026-08-27 10:30 UTC
- jina-reranker-v2-base-multilingual
- us, us-central1
- id: DWN-117189000e
- Official page: https://stspg.io/j64gzdb78fsv

## Updates from Jina AI
### 2026-08-27 10:30 UTC: investigating
Service jina-reranker-v2-base-multilingual is experiencing issues.
- Current P99 latency: 26655ms (baseline: 26655ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 3042
- Region: us-central1
Status: Partial Outage
Reason: High latency: P99=26655ms (threshold: 24000ms)

### 2026-08-27 10:35 UTC: investigating
Service jina-reranker-v2-base-multilingual is experiencing issues.
- Current P99 latency: 35351ms (baseline: 35351ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 4664
- Region: us-central1
Status: Partial Outage
Reason: High latency: P99=35351ms (threshold: 24000ms)

### 2026-08-27 10:40 UTC: investigating
Service jina-reranker-v2-base-multilingual is experiencing issues.
- Current P99 latency: 35170ms (baseline: 35170ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 3422
- Region: us-central1
Status: Partial Outage
Reason: High latency: P99=35170ms (threshold: 24000ms)

### 2026-08-27 10:45 UTC: investigating
Service jina-reranker-v2-base-multilingual is experiencing issues.
- Current P99 latency: 30175ms (baseline: 30175ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 5977
- Region: us-central1
Status: Partial Outage
Reason: High latency: P99=30175ms (threshold: 24000ms)

### 2026-08-27 10:50 UTC: investigating
Service jina-reranker-v2-base-multilingual is experiencing issues.
- Current P99 latency: 35590ms (baseline: 35590ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 5061
- Region: us-central1
Status: Partial Outage
Reason: High latency: P99=35590ms (threshold: 24000ms)

### 2026-08-27 10:55 UTC: investigating
Service jina-reranker-v2-base-multilingual is experiencing issues.
- Current P99 latency: 26621ms (baseline: 26621ms)
- Current error rate: 0.58% (baseline: 0.58%)
- Request count (5min): 5354
- Region: us-central1
Status: Partial Outage
Reason: High latency: P99=26621ms (threshold: 24000ms)

### 2026-08-27 11:00 UTC: resolved
Status changed to major\_outage. See new incident for details.

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