# Service outage: jina-reranker-m0

- Provider: [Jina AI](https://down.guide/jina)
- Level: confirmed
- Impact: Degraded
- lasted 25m
- started 2026-07-26 07:40 UTC
- jina-reranker-m0
- us, us-central1
- id: DWN-12316537b1
- Official page: https://stspg.io/qm94dbfmf1xl

## Updates from Jina AI
### 2026-07-26 07:40 UTC: investigating
Service jina-reranker-m0 is experiencing issues.
- Current P99 latency: 2852ms (baseline: 2852ms)
- Current error rate: 43.67% (baseline: 43.67%)
- Request count (5min): 158
- Region: us-central1
Status: Major Outage
Reason: High error rate: 43.7% (threshold: 40%)

### 2026-07-26 07:45 UTC: investigating
Service jina-reranker-m0 is experiencing issues.
- Current P99 latency: 394ms (baseline: 394ms)
- Current error rate: 48.11% (baseline: 48.11%)
- Request count (5min): 106
- Region: us-central1
Status: Major Outage
Reason: High error rate: 48.1% (threshold: 40%)

### 2026-07-26 07:50 UTC: investigating
Service jina-reranker-m0 is experiencing issues.
- Current P99 latency: 899ms (baseline: 899ms)
- Current error rate: 51.11% (baseline: 51.11%)
- Request count (5min): 135
- Region: us-central1
Status: Major Outage
Reason: High error rate: 51.1% (threshold: 40%)

### 2026-07-26 07:55 UTC: investigating
Service jina-reranker-m0 is experiencing issues.
- Current P99 latency: 468ms (baseline: 468ms)
- Current error rate: 51.08% (baseline: 51.08%)
- Request count (5min): 139
- Region: us-central1
Status: Major Outage
Reason: High error rate: 51.1% (threshold: 40%)

### 2026-07-26 08:00 UTC: investigating
Service jina-reranker-m0 is experiencing issues.
- Current P99 latency: 429ms (baseline: 429ms)
- Current error rate: 55.04% (baseline: 55.04%)
- Request count (5min): 129
- Region: us-central1
Status: Major Outage
Reason: High error rate: 55.0% (threshold: 40%)

### 2026-07-26 08:05 UTC: resolved
Status changed to partial\_outage. See new incident for details.

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