# Degraded performance: jina-embeddings-v4

- Provider: [Jina AI](https://down.guide/jina)
- Level: confirmed
- Impact: Degraded
- lasted 10m
- started 2026-05-14 12:20 UTC
- jina-embeddings-v4
- us, us-central1
- id: DWN-1e20e42253
- Official page: https://stspg.io/sx1ys4djtzh7

## Updates from Jina AI
### 2026-05-14 12:20 UTC: investigating
Service jina-embeddings-v4 is experiencing issues.
- Current P99 latency: 37713ms (baseline: 37713ms)
- Current error rate: 12.52% (baseline: 12.52%)
- Request count (5min): 2252
- Region: us-central1
Status: Degraded Performance
Reason: Error rate above SLO: 12.52% (SLO: 2.00%)

### 2026-05-14 12:25 UTC: investigating
Service jina-embeddings-v4 is experiencing issues.
- Current P99 latency: 31134ms (baseline: 31134ms)
- Current error rate: 12.34% (baseline: 12.34%)
- Request count (5min): 2561
- Region: us-central1
Status: Degraded Performance
Reason: Error rate above SLO: 12.34% (SLO: 2.00%)

### 2026-05-14 12:30 UTC: resolved
Status changed to partial\_outage. See new incident for details.

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