# Service outage: jina-reranker-m0

- Provider: [Jina AI](https://down.guide/jina)
- Level: confirmed
- Impact: Degraded
- lasted 15m
- started 2026-07-29 14:00 UTC
- jina-reranker-m0
- us, us-central1
- id: DWN-25605d368a
- Official page: https://stspg.io/hvrvsjx5bgg4

## Updates from Jina AI
### 2026-07-29 14:00 UTC: investigating
Service jina-reranker-m0 is experiencing issues.
- Current P99 latency: 641ms (baseline: 641ms)
- Current error rate: 49.57% (baseline: 49.57%)
- Request count (5min): 117
- Region: us-central1
Status: Major Outage
Reason: High error rate: 49.6% (threshold: 40%)

### 2026-07-29 14:05 UTC: investigating
Service jina-reranker-m0 is experiencing issues.
- Current P99 latency: 3031ms (baseline: 3031ms)
- Current error rate: 57.52% (baseline: 57.52%)
- Request count (5min): 153
- Region: us-central1
Status: Major Outage
Reason: High error rate: 57.5% (threshold: 40%)

### 2026-07-29 14:10 UTC: investigating
Service jina-reranker-m0 is experiencing issues.
- Current P99 latency: 2559ms (baseline: 2559ms)
- Current error rate: 47.46% (baseline: 47.46%)
- Request count (5min): 118
- Region: us-central1
Status: Major Outage
Reason: High error rate: 47.5% (threshold: 40%)

### 2026-07-29 14:15 UTC: resolved
Service has recovered. Error rate: 0.00%

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