# Service outage: jina-reranker-m0

- Provider: [Jina AI](https://down.guide/jina)
- Level: confirmed
- Impact: Degraded
- lasted 20m
- started 2026-07-25 16:45 UTC
- jina-reranker-m0
- us, us-central1
- id: DWN-382374e076
- Official page: https://stspg.io/800hzy8q6pmk

## Updates from Jina AI
### 2026-07-25 16:45 UTC: investigating
Service jina-reranker-m0 is experiencing issues.
- Current P99 latency: 399ms (baseline: 399ms)
- Current error rate: 51.37% (baseline: 51.37%)
- Request count (5min): 146
- Region: us-central1
Status: Major Outage
Reason: High error rate: 51.4% (threshold: 40%)

### 2026-07-25 16:50 UTC: investigating
Service jina-reranker-m0 is experiencing issues.
- Current P99 latency: 371ms (baseline: 371ms)
- Current error rate: 59.69% (baseline: 59.69%)
- Request count (5min): 129
- Region: us-central1
Status: Major Outage
Reason: High error rate: 59.7% (threshold: 40%)

### 2026-07-25 16:55 UTC: investigating
Service jina-reranker-m0 is experiencing issues.
- Current P99 latency: 2350ms (baseline: 2350ms)
- Current error rate: 52.34% (baseline: 52.34%)
- Request count (5min): 107
- Region: us-central1
Status: Major Outage
Reason: High error rate: 52.3% (threshold: 40%)

### 2026-07-25 17:00 UTC: investigating
Service jina-reranker-m0 is experiencing issues.
- Current P99 latency: 912ms (baseline: 912ms)
- Current error rate: 54.72% (baseline: 54.72%)
- Request count (5min): 159
- Region: us-central1
Status: Major Outage
Reason: High error rate: 54.7% (threshold: 40%)

### 2026-07-25 17:05 UTC: resolved
Service has recovered. Error rate: 0.00%

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