# Service outage: jina-reranker-v2-base-multilingual

- Provider: [Jina AI](https://down.guide/jina)
- Level: confirmed
- Impact: Degraded
- lasted 5m
- started 2026-08-27 11:55 UTC
- jina-reranker-v2-base-multilingual
- us, us-central1
- id: DWN-3f5645ef1c
- Official page: https://stspg.io/p3xjzx8xjnjr

## Updates from Jina AI
### 2026-08-27 11:55 UTC: investigating
Service jina-reranker-v2-base-multilingual is experiencing issues.
- Current P99 latency: 36063ms (baseline: 36063ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 5476
- Region: us-central1
Status: Major Outage
Reason: Severe latency: P99=36063ms (threshold: 36000ms)

### 2026-08-27 12:00 UTC: resolved
Status changed to partial\_outage. See new incident for details.

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