# Service outage: jina-reranker-m0

- Provider: [Jina AI](https://down.guide/jina)
- Level: confirmed
- Impact: Degraded
- lasted 35m
- started 2026-07-25 13:30 UTC
- jina-reranker-m0
- us, us-central1
- id: DWN-627ed58cb0
- Official page: https://stspg.io/8gyg9w2hnztd

## Updates from Jina AI
### 2026-07-25 13:30 UTC: investigating
Service jina-reranker-m0 is experiencing issues.
- Current P99 latency: 1865ms (baseline: 1865ms)
- Current error rate: 53.98% (baseline: 53.98%)
- Request count (5min): 176
- Region: us-central1
Status: Major Outage
Reason: High error rate: 54.0% (threshold: 40%)

### 2026-07-25 13:35 UTC: investigating
Service jina-reranker-m0 is experiencing issues.
- Current P99 latency: 368ms (baseline: 368ms)
- Current error rate: 52.21% (baseline: 52.21%)
- Request count (5min): 113
- Region: us-central1
Status: Major Outage
Reason: High error rate: 52.2% (threshold: 40%)

### 2026-07-25 13:40 UTC: investigating
Service jina-reranker-m0 is experiencing issues.
- Current P99 latency: 476ms (baseline: 476ms)
- Current error rate: 49.50% (baseline: 49.50%)
- Request count (5min): 101
- Region: us-central1
Status: Major Outage
Reason: High error rate: 49.5% (threshold: 40%)

### 2026-07-25 13:45 UTC: investigating
Service jina-reranker-m0 is experiencing issues.
- Current P99 latency: 395ms (baseline: 395ms)
- Current error rate: 51.46% (baseline: 51.46%)
- Request count (5min): 103
- Region: us-central1
Status: Major Outage
Reason: High error rate: 51.5% (threshold: 40%)

### 2026-07-25 13:50 UTC: investigating
Service jina-reranker-m0 is experiencing issues.
- Current P99 latency: 2330ms (baseline: 2330ms)
- Current error rate: 50.42% (baseline: 50.42%)
- Request count (5min): 119
- Region: us-central1
Status: Major Outage
Reason: High error rate: 50.4% (threshold: 40%)

### 2026-07-25 13:55 UTC: investigating
Service jina-reranker-m0 is experiencing issues.
- Current P99 latency: 745ms (baseline: 745ms)
- Current error rate: 59.26% (baseline: 59.26%)
- Request count (5min): 108
- Region: us-central1
Status: Major Outage
Reason: High error rate: 59.3% (threshold: 40%)

### 2026-07-25 14:00 UTC: investigating
Service jina-reranker-m0 is experiencing issues.
- Current P99 latency: 522ms (baseline: 522ms)
- Current error rate: 52.59% (baseline: 52.59%)
- Request count (5min): 135
- Region: us-central1
Status: Major Outage
Reason: High error rate: 52.6% (threshold: 40%)

### 2026-07-25 14:05 UTC: resolved
Service has recovered. Error rate: 0.00%

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