Jina AI: Service outage: multi-embeddings

What to do

Check whether you use Jina AI Rest Embeddings in us, us-central1. Check your stack
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Confirm your retries, queues and scheduled jobs caught up after the 3h 41m it lasted.
Anything that failed between 2026-05-09 15:05 UTC and 2026-05-09 18:45 UTC may need a replay.
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Updates from Jina AI 45

investigatingMay 9, 2026, 3:05 PM UTC
Service multi-embeddings is experiencing issues. - Current P99 latency: 288221ms (baseline: 288221ms) - Current error rate: 13.82% (baseline: 13.82%) - Request count (5min): 152 - Region: us-central1 Status: Major Outage Reason: Severe latency: P99=288221ms (threshold: 120000ms)
provider
investigatingMay 9, 2026, 3:10 PM UTC
Service multi-embeddings is experiencing issues. - Current P99 latency: 271075ms (baseline: 271075ms) - Current error rate: 6.90% (baseline: 6.90%) - Request count (5min): 145 - Region: us-central1 Status: Major Outage Reason: Severe latency: P99=271075ms (threshold: 120000ms)
provider
investigatingMay 9, 2026, 3:15 PM UTC
Service multi-embeddings is experiencing issues. - Current P99 latency: 291282ms (baseline: 291282ms) - Current error rate: 1.53% (baseline: 1.53%) - Request count (5min): 196 - Region: us-central1 Status: Major Outage Reason: Severe latency: P99=291282ms (threshold: 120000ms)
provider
investigatingMay 9, 2026, 3:20 PM UTC
Service multi-embeddings is experiencing issues. - Current P99 latency: 298434ms (baseline: 298434ms) - Current error rate: 0.69% (baseline: 0.69%) - Request count (5min): 144 - Region: us-central1 Status: Major Outage Reason: Severe latency: P99=298434ms (threshold: 120000ms)
provider
investigatingMay 9, 2026, 3:25 PM UTC
Service multi-embeddings is experiencing issues. - Current P99 latency: 286466ms (baseline: 286466ms) - Current error rate: 7.41% (baseline: 7.41%) - Request count (5min): 135 - Region: us-central1 Status: Major Outage Reason: Severe latency: P99=286466ms (threshold: 120000ms)
provider
investigatingMay 9, 2026, 3:30 PM UTC
Service multi-embeddings is experiencing issues. - Current P99 latency: 291135ms (baseline: 291135ms) - Current error rate: 4.29% (baseline: 4.29%) - Request count (5min): 140 - Region: us-central1 Status: Major Outage Reason: Severe latency: P99=291135ms (threshold: 120000ms)
provider
investigatingMay 9, 2026, 3:35 PM UTC
Service multi-embeddings is experiencing issues. - Current P99 latency: 267409ms (baseline: 267409ms) - Current error rate: 3.42% (baseline: 3.42%) - Request count (5min): 117 - Region: us-central1 Status: Major Outage Reason: Severe latency: P99=267409ms (threshold: 120000ms)
provider
investigatingMay 9, 2026, 3:40 PM UTC
Service multi-embeddings is experiencing issues. - Current P99 latency: 301862ms (baseline: 301862ms) - Current error rate: 4.76% (baseline: 4.76%) - Request count (5min): 126 - Region: us-central1 Status: Major Outage Reason: Severe latency: P99=301862ms (threshold: 120000ms)
provider
investigatingMay 9, 2026, 3:45 PM UTC
Service multi-embeddings is experiencing issues. - Current P99 latency: 308985ms (baseline: 308985ms) - Current error rate: 4.47% (baseline: 4.47%) - Request count (5min): 179 - Region: us-central1 Status: Major Outage Reason: Severe latency: P99=308985ms (threshold: 120000ms)
provider
investigatingMay 9, 2026, 3:50 PM UTC
Service multi-embeddings is experiencing issues. - Current P99 latency: 259083ms (baseline: 259083ms) - Current error rate: 2.11% (baseline: 2.11%) - Request count (5min): 142 - Region: us-central1 Status: Major Outage Reason: Severe latency: P99=259083ms (threshold: 120000ms)
provider
investigatingMay 9, 2026, 3:55 PM UTC
Service multi-embeddings is experiencing issues. - Current P99 latency: 264560ms (baseline: 264560ms) - Current error rate: 1.85% (baseline: 1.85%) - Request count (5min): 108 - Region: us-central1 Status: Major Outage Reason: Severe latency: P99=264560ms (threshold: 120000ms)
provider
investigatingMay 9, 2026, 4:00 PM UTC
Service multi-embeddings is experiencing issues. - Current P99 latency: 298877ms (baseline: 298877ms) - Current error rate: 0.00% (baseline: 0.00%) - Request count (5min): 148 - Region: us-central1 Status: Major Outage Reason: Severe latency: P99=298877ms (threshold: 120000ms)
provider
investigatingMay 9, 2026, 4:05 PM UTC
Service multi-embeddings is experiencing issues. - Current P99 latency: 266149ms (baseline: 266149ms) - Current error rate: 0.82% (baseline: 0.82%) - Request count (5min): 122 - Region: us-central1 Status: Major Outage Reason: Severe latency: P99=266149ms (threshold: 120000ms)
provider
investigatingMay 9, 2026, 4:10 PM UTC
Service multi-embeddings is experiencing issues. - Current P99 latency: 310241ms (baseline: 310241ms) - Current error rate: 4.38% (baseline: 4.38%) - Request count (5min): 137 - Region: us-central1 Status: Major Outage Reason: Severe latency: P99=310241ms (threshold: 120000ms)
provider
investigatingMay 9, 2026, 4:15 PM UTC
Service multi-embeddings is experiencing issues. - Current P99 latency: 303895ms (baseline: 303895ms) - Current error rate: 4.90% (baseline: 4.90%) - Request count (5min): 143 - Region: us-central1 Status: Major Outage Reason: Severe latency: P99=303895ms (threshold: 120000ms)
provider
investigatingMay 9, 2026, 4:20 PM UTC
Service multi-embeddings is experiencing issues. - Current P99 latency: 252280ms (baseline: 252280ms) - Current error rate: 0.63% (baseline: 0.63%) - Request count (5min): 159 - Region: us-central1 Status: Major Outage Reason: Severe latency: P99=252280ms (threshold: 120000ms)
provider
investigatingMay 9, 2026, 4:25 PM UTC
Service multi-embeddings is experiencing issues. - Current P99 latency: 299713ms (baseline: 299713ms) - Current error rate: 0.81% (baseline: 0.81%) - Request count (5min): 124 - Region: us-central1 Status: Major Outage Reason: Severe latency: P99=299713ms (threshold: 120000ms)
provider
investigatingMay 9, 2026, 4:30 PM UTC
Service multi-embeddings is experiencing issues. - Current P99 latency: 259840ms (baseline: 259840ms) - Current error rate: 1.92% (baseline: 1.92%) - Request count (5min): 104 - Region: us-central1 Status: Major Outage Reason: Severe latency: P99=259840ms (threshold: 120000ms)
provider
investigatingMay 9, 2026, 4:35 PM UTC
Service multi-embeddings is experiencing issues. - Current P99 latency: 275076ms (baseline: 275076ms) - Current error rate: 3.21% (baseline: 3.21%) - Request count (5min): 156 - Region: us-central1 Status: Major Outage Reason: Severe latency: P99=275076ms (threshold: 120000ms)
provider
investigatingMay 9, 2026, 4:40 PM UTC
Service multi-embeddings is experiencing issues. - Current P99 latency: 288000ms (baseline: 288000ms) - Current error rate: 1.97% (baseline: 1.97%) - Request count (5min): 152 - Region: us-central1 Status: Major Outage Reason: Severe latency: P99=288000ms (threshold: 120000ms)
provider
investigatingMay 9, 2026, 4:45 PM UTC
Service multi-embeddings is experiencing issues. - Current P99 latency: 219518ms (baseline: 219518ms) - Current error rate: 0.00% (baseline: 0.00%) - Request count (5min): 159 - Region: us-central1 Status: Major Outage Reason: Severe latency: P99=219518ms (threshold: 120000ms)
provider
investigatingMay 9, 2026, 4:50 PM UTC
Service multi-embeddings is experiencing issues. - Current P99 latency: 232068ms (baseline: 232068ms) - Current error rate: 0.00% (baseline: 0.00%) - Request count (5min): 158 - Region: us-central1 Status: Major Outage Reason: Severe latency: P99=232068ms (threshold: 120000ms)
provider
investigatingMay 9, 2026, 4:55 PM UTC
Service multi-embeddings is experiencing issues. - Current P99 latency: 228587ms (baseline: 228587ms) - Current error rate: 0.00% (baseline: 0.00%) - Request count (5min): 160 - Region: us-central1 Status: Major Outage Reason: Severe latency: P99=228587ms (threshold: 120000ms)
provider
investigatingMay 9, 2026, 5:00 PM UTC
Service multi-embeddings is experiencing issues. - Current P99 latency: 261560ms (baseline: 261560ms) - Current error rate: 1.27% (baseline: 1.27%) - Request count (5min): 158 - Region: us-central1 Status: Major Outage Reason: Severe latency: P99=261560ms (threshold: 120000ms)
provider
investigatingMay 9, 2026, 5:05 PM UTC
Service multi-embeddings is experiencing issues. - Current P99 latency: 293263ms (baseline: 293263ms) - Current error rate: 0.00% (baseline: 0.00%) - Request count (5min): 132 - Region: us-central1 Status: Major Outage Reason: Severe latency: P99=293263ms (threshold: 120000ms)
provider
investigatingMay 9, 2026, 5:11 PM UTC
Service multi-embeddings is experiencing issues. - Current P99 latency: 286509ms (baseline: 286509ms) - Current error rate: 0.00% (baseline: 0.00%) - Request count (5min): 134 - Region: us-central1 Status: Major Outage Reason: Severe latency: P99=286509ms (threshold: 120000ms)
provider
investigatingMay 9, 2026, 5:15 PM UTC
Service multi-embeddings is experiencing issues. - Current P99 latency: 279789ms (baseline: 279789ms) - Current error rate: 2.14% (baseline: 2.14%) - Request count (5min): 140 - Region: us-central1 Status: Major Outage Reason: Severe latency: P99=279789ms (threshold: 120000ms)
provider
investigatingMay 9, 2026, 5:20 PM UTC
Service multi-embeddings is experiencing issues. - Current P99 latency: 258150ms (baseline: 258150ms) - Current error rate: 1.97% (baseline: 1.97%) - Request count (5min): 152 - Region: us-central1 Status: Major Outage Reason: Severe latency: P99=258150ms (threshold: 120000ms)
provider
investigatingMay 9, 2026, 5:25 PM UTC
Service multi-embeddings is experiencing issues. - Current P99 latency: 264656ms (baseline: 264656ms) - Current error rate: 0.00% (baseline: 0.00%) - Request count (5min): 170 - Region: us-central1 Status: Major Outage Reason: Severe latency: P99=264656ms (threshold: 120000ms)
provider
investigatingMay 9, 2026, 5:30 PM UTC
Service multi-embeddings is experiencing issues. - Current P99 latency: 294142ms (baseline: 294142ms) - Current error rate: 2.76% (baseline: 2.76%) - Request count (5min): 145 - Region: us-central1 Status: Major Outage Reason: Severe latency: P99=294142ms (threshold: 120000ms)
provider
investigatingMay 9, 2026, 5:35 PM UTC
Service multi-embeddings is experiencing issues. - Current P99 latency: 294553ms (baseline: 294553ms) - Current error rate: 2.04% (baseline: 2.04%) - Request count (5min): 147 - Region: us-central1 Status: Major Outage Reason: Severe latency: P99=294553ms (threshold: 120000ms)
provider
investigatingMay 9, 2026, 5:40 PM UTC
Service multi-embeddings is experiencing issues. - Current P99 latency: 239431ms (baseline: 239431ms) - Current error rate: 0.00% (baseline: 0.00%) - Request count (5min): 171 - Region: us-central1 Status: Major Outage Reason: Severe latency: P99=239431ms (threshold: 120000ms)
provider
investigatingMay 9, 2026, 5:45 PM UTC
Service multi-embeddings is experiencing issues. - Current P99 latency: 298210ms (baseline: 298210ms) - Current error rate: 0.68% (baseline: 0.68%) - Request count (5min): 148 - Region: us-central1 Status: Major Outage Reason: Severe latency: P99=298210ms (threshold: 120000ms)
provider
investigatingMay 9, 2026, 5:50 PM UTC
Service multi-embeddings is experiencing issues. - Current P99 latency: 306992ms (baseline: 306992ms) - Current error rate: 0.64% (baseline: 0.64%) - Request count (5min): 157 - Region: us-central1 Status: Major Outage Reason: Severe latency: P99=306992ms (threshold: 120000ms)
provider
investigatingMay 9, 2026, 5:55 PM UTC
Service multi-embeddings is experiencing issues. - Current P99 latency: 277601ms (baseline: 277601ms) - Current error rate: 3.17% (baseline: 3.17%) - Request count (5min): 189 - Region: us-central1 Status: Major Outage Reason: Severe latency: P99=277601ms (threshold: 120000ms)
provider
investigatingMay 9, 2026, 6:00 PM UTC
Service multi-embeddings is experiencing issues. - Current P99 latency: 291089ms (baseline: 291089ms) - Current error rate: 1.16% (baseline: 1.16%) - Request count (5min): 173 - Region: us-central1 Status: Major Outage Reason: Severe latency: P99=291089ms (threshold: 120000ms)
provider
investigatingMay 9, 2026, 6:05 PM UTC
Service multi-embeddings is experiencing issues. - Current P99 latency: 263645ms (baseline: 263645ms) - Current error rate: 0.54% (baseline: 0.54%) - Request count (5min): 186 - Region: us-central1 Status: Major Outage Reason: Severe latency: P99=263645ms (threshold: 120000ms)
provider
investigatingMay 9, 2026, 6:10 PM UTC
Service multi-embeddings is experiencing issues. - Current P99 latency: 222856ms (baseline: 222856ms) - Current error rate: 0.00% (baseline: 0.00%) - Request count (5min): 232 - Region: us-central1 Status: Major Outage Reason: Severe latency: P99=222856ms (threshold: 120000ms)
provider
investigatingMay 9, 2026, 6:15 PM UTC
Service multi-embeddings is experiencing issues. - Current P99 latency: 248593ms (baseline: 248593ms) - Current error rate: 0.00% (baseline: 0.00%) - Request count (5min): 178 - Region: us-central1 Status: Major Outage Reason: Severe latency: P99=248593ms (threshold: 120000ms)
provider
investigatingMay 9, 2026, 6:20 PM UTC
Service multi-embeddings is experiencing issues. - Current P99 latency: 227325ms (baseline: 227325ms) - Current error rate: 0.00% (baseline: 0.00%) - Request count (5min): 131 - Region: us-central1 Status: Major Outage Reason: Severe latency: P99=227325ms (threshold: 120000ms)
provider
investigatingMay 9, 2026, 6:25 PM UTC
Service multi-embeddings is experiencing issues. - Current P99 latency: 294788ms (baseline: 294788ms) - Current error rate: 2.41% (baseline: 2.41%) - Request count (5min): 166 - Region: us-central1 Status: Major Outage Reason: Severe latency: P99=294788ms (threshold: 120000ms)
provider
investigatingMay 9, 2026, 6:30 PM UTC
Service multi-embeddings is experiencing issues. - Current P99 latency: 303092ms (baseline: 303092ms) - Current error rate: 2.11% (baseline: 2.11%) - Request count (5min): 142 - Region: us-central1 Status: Major Outage Reason: Severe latency: P99=303092ms (threshold: 120000ms)
provider
investigatingMay 9, 2026, 6:35 PM UTC
Service multi-embeddings is experiencing issues. - Current P99 latency: 275661ms (baseline: 275661ms) - Current error rate: 0.35% (baseline: 0.35%) - Request count (5min): 283 - Region: us-central1 Status: Major Outage Reason: Severe latency: P99=275661ms (threshold: 120000ms)
provider
investigatingMay 9, 2026, 6:40 PM UTC
Service multi-embeddings is experiencing issues. - Current P99 latency: 183872ms (baseline: 183872ms) - Current error rate: 0.00% (baseline: 0.00%) - Request count (5min): 423 - Region: us-central1 Status: Major Outage Reason: Severe latency: P99=183872ms (threshold: 120000ms)
provider
resolvedMay 9, 2026, 6:45 PM UTC
Status changed to partial_outage. See new incident for details.
provider

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Questions about DWN-96390e8eb4

Is Jina AI still down?

No, this incident was resolved 2026-05-09 18:45 UTC. For Jina AI's live state, see https://down.guide/jina.

How long did it last?

3h 41m, from 2026-05-09 15:05 UTC to 2026-05-09 18:45 UTC, by the times Jina AI posted.

What was affected?

Jina AI named Rest Embeddings in us, us-central1.

What caused it?

Jina AI hasn't published a root cause. If it does, it shows here.

Where does this come from?

Jina AI's official status page, https://status.jina.ai, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.

Service outage: multi-embeddings

What to do

Updates from Jina AI 45

Corrections

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