# Service outage: jina-reranker-v2-base-multilingual

- Provider: [Jina AI](https://down.guide/jina)
- Level: confirmed
- Impact: Degraded
- lasted 5m
- started 2026-04-27 19:40 UTC
- jina-reranker-v2-base-multilingual
- us, us-central1
- id: DWN-a2804baac5
- Official page: https://stspg.io/s4dg3fqpr2z1

## Updates from Jina AI
### 2026-04-27 19:40 UTC: investigating
Service jina-reranker-v2-base-multilingual is experiencing issues.
- Current P99 latency: 60006ms (baseline: 60006ms)
- Current error rate: 2.96% (baseline: 2.96%)
- Request count (5min): 1316
- Region: us-central1
Status: Major Outage
Reason: Severe latency: P99=60006ms (threshold: 36000ms)

### 2026-04-27 19:45 UTC: resolved
Service has recovered. Error rate: 0.00%

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