# Service outage: jina-reranker-v2-base-multilingual

- Provider: [Jina AI](https://down.guide/jina)
- Level: confirmed
- Impact: Degraded
- lasted 15m
- started 2026-08-27 11:00 UTC
- jina-reranker-v2-base-multilingual
- us, us-central1
- id: DWN-a9ebc0c9c9
- Official page: https://stspg.io/0dg3lc7d8xlw

## Updates from Jina AI
### 2026-08-27 11:00 UTC: investigating
Service jina-reranker-v2-base-multilingual is experiencing issues.
- Current P99 latency: 42558ms (baseline: 42558ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 4490
- Region: us-central1
Status: Major Outage
Reason: Severe latency: P99=42558ms (threshold: 36000ms)

### 2026-08-27 11:05 UTC: investigating
Service jina-reranker-v2-base-multilingual is experiencing issues.
- Current P99 latency: 41580ms (baseline: 41580ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 5068
- Region: us-central1
Status: Major Outage
Reason: Severe latency: P99=41580ms (threshold: 36000ms)

### 2026-08-27 11:10 UTC: investigating
Service jina-reranker-v2-base-multilingual is experiencing issues.
- Current P99 latency: 37483ms (baseline: 37483ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 6446
- Region: us-central1
Status: Major Outage
Reason: Severe latency: P99=37483ms (threshold: 36000ms)

### 2026-08-27 11:15 UTC: resolved
Status changed to partial\_outage. See new incident for details.

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