# Service outage: jina-reranker-m0

- Provider: [Jina AI](https://down.guide/jina)
- Level: confirmed
- Impact: Degraded
- lasted 45m
- started 2026-07-26 14:20 UTC
- jina-reranker-m0
- us, us-central1
- id: DWN-c5b0842fca
- Official page: https://stspg.io/4cyv5m7t5qj3

## Updates from Jina AI
### 2026-07-26 14:20 UTC: investigating
Service jina-reranker-m0 is experiencing issues.
- Current P99 latency: 4908ms (baseline: 4908ms)
- Current error rate: 46.85% (baseline: 46.85%)
- Request count (5min): 111
- Region: us-central1
Status: Major Outage
Reason: High error rate: 46.8% (threshold: 40%)

### 2026-07-26 14:25 UTC: investigating
Service jina-reranker-m0 is experiencing issues.
- Current P99 latency: 485ms (baseline: 485ms)
- Current error rate: 45.38% (baseline: 45.38%)
- Request count (5min): 130
- Region: us-central1
Status: Major Outage
Reason: High error rate: 45.4% (threshold: 40%)

### 2026-07-26 14:30 UTC: investigating
Service jina-reranker-m0 is experiencing issues.
- Current P99 latency: 429ms (baseline: 429ms)
- Current error rate: 42.16% (baseline: 42.16%)
- Request count (5min): 102
- Region: us-central1
Status: Major Outage
Reason: High error rate: 42.2% (threshold: 40%)

### 2026-07-26 14:35 UTC: investigating
Service jina-reranker-m0 is experiencing issues.
- Current P99 latency: 5891ms (baseline: 5891ms)
- Current error rate: 60.43% (baseline: 60.43%)
- Request count (5min): 187
- Region: us-central1
Status: Major Outage
Reason: High error rate: 60.4% (threshold: 40%)

### 2026-07-26 14:40 UTC: investigating
Service jina-reranker-m0 is experiencing issues.
- Current P99 latency: 5492ms (baseline: 5492ms)
- Current error rate: 50.00% (baseline: 50.00%)
- Request count (5min): 132
- Region: us-central1
Status: Major Outage
Reason: High error rate: 50.0% (threshold: 40%)

### 2026-07-26 14:45 UTC: investigating
Service jina-reranker-m0 is experiencing issues.
- Current P99 latency: 8561ms (baseline: 8561ms)
- Current error rate: 51.61% (baseline: 51.61%)
- Request count (5min): 186
- Region: us-central1
Status: Major Outage
Reason: High error rate: 51.6% (threshold: 40%)

### 2026-07-26 14:50 UTC: investigating
Service jina-reranker-m0 is experiencing issues.
- Current P99 latency: 3649ms (baseline: 3649ms)
- Current error rate: 50.35% (baseline: 50.35%)
- Request count (5min): 143
- Region: us-central1
Status: Major Outage
Reason: High error rate: 50.3% (threshold: 40%)

### 2026-07-26 14:55 UTC: investigating
Service jina-reranker-m0 is experiencing issues.
- Current P99 latency: 4839ms (baseline: 4839ms)
- Current error rate: 51.02% (baseline: 51.02%)
- Request count (5min): 147
- Region: us-central1
Status: Major Outage
Reason: High error rate: 51.0% (threshold: 40%)

### 2026-07-26 15:00 UTC: investigating
Service jina-reranker-m0 is experiencing issues.
- Current P99 latency: 5084ms (baseline: 5084ms)
- Current error rate: 48.67% (baseline: 48.67%)
- Request count (5min): 113
- Region: us-central1
Status: Major Outage
Reason: High error rate: 48.7% (threshold: 40%)

### 2026-07-26 15:05 UTC: resolved
Status changed to partial\_outage. See new incident for details.

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