# Degraded performance: jina-embeddings-v4

- Provider: [Jina AI](https://down.guide/jina)
- Level: confirmed
- Impact: Degraded
- lasted 10m
- started 2026-05-14 13:40 UTC
- jina-embeddings-v4
- us, us-central1
- id: DWN-e0343b98fe
- Official page: https://stspg.io/2nq32ztnzx4h

## Updates from Jina AI
### 2026-05-14 13:40 UTC: investigating
Service jina-embeddings-v4 is experiencing issues.
- Current P99 latency: 64692ms (baseline: 64692ms)
- Current error rate: 11.15% (baseline: 11.15%)
- Request count (5min): 1982
- Region: us-central1
Status: Degraded Performance
Reason: Error rate above SLO: 11.15% (SLO: 2.00%)

### 2026-05-14 13:45 UTC: investigating
Service jina-embeddings-v4 is experiencing issues.
- Current P99 latency: 54517ms (baseline: 54517ms)
- Current error rate: 9.49% (baseline: 9.49%)
- Request count (5min): 3151
- Region: us-central1
Status: Degraded Performance
Reason: Error rate above SLO: 9.49% (SLO: 2.00%)

### 2026-05-14 13:50 UTC: resolved
Status changed to partial\_outage. See new incident for details.

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