# Service outage: jina-reranker-m0

- Provider: [Jina AI](https://down.guide/jina)
- Level: confirmed
- Impact: Degraded
- lasted 25m
- started 2026-07-29 10:00 UTC
- jina-reranker-m0
- us, us-central1
- id: DWN-e4305ef633
- Official page: https://stspg.io/jl8803vghxv8

## Updates from Jina AI
### 2026-07-29 10:00 UTC: investigating
Service jina-reranker-m0 is experiencing issues.
- Current P99 latency: 39ms (baseline: 39ms)
- Current error rate: 100.00% (baseline: 100.00%)
- Request count (5min): 172
- Region: us-central1
Status: Major Outage
Reason: High error rate: 100.0% (threshold: 40%)

### 2026-07-29 10:05 UTC: investigating
Service jina-reranker-m0 is experiencing issues.
- Current P99 latency: 1991ms (baseline: 1991ms)
- Current error rate: 100.00% (baseline: 100.00%)
- Request count (5min): 147
- Region: us-central1
Status: Major Outage
Reason: High error rate: 100.0% (threshold: 40%)

### 2026-07-29 10:10 UTC: investigating
Service jina-reranker-m0 is experiencing issues.
- Current P99 latency: 1883ms (baseline: 1883ms)
- Current error rate: 100.00% (baseline: 100.00%)
- Request count (5min): 113
- Region: us-central1
Status: Major Outage
Reason: High error rate: 100.0% (threshold: 40%)

### 2026-07-29 10:15 UTC: investigating
Service jina-reranker-m0 is experiencing issues.
- Current P99 latency: 16506ms (baseline: 16506ms)
- Current error rate: 77.78% (baseline: 77.78%)
- Request count (5min): 333
- Region: us-central1
Status: Major Outage
Reason: High error rate: 77.8% (threshold: 40%)

### 2026-07-29 10:20 UTC: investigating
Service jina-reranker-m0 is experiencing issues.
- Current P99 latency: 19787ms (baseline: 19787ms)
- Current error rate: 56.34% (baseline: 56.34%)
- Request count (5min): 142
- Region: us-central1
Status: Major Outage
Reason: High error rate: 56.3% (threshold: 40%)

### 2026-07-29 10:25 UTC: resolved
Service has recovered. Error rate: 0.00%

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