# Performance and access related issues with Jira

- Provider: [Jira](https://down.guide/jira)
- Level: confirmed
- Impact: Major outage
- lasted 1h 21m
- started 2026-08-07 11:30 UTC
- Viewing content, Create and edit, Authentication and User Management +8
- id: DWN-337a87aad5
- Official page: https://stspg.io/n736m77txn89

## Updates from Jira
### 2026-08-07 11:30 UTC: investigating
We are investigating issues affecting your services.
We are actively working to identify the cause and resolve the issue. We will provide further updates within one hour.

### 2026-08-07 12:22 UTC: monitoring
Some customers experienced issues accessing affected services in the Central European region.
We have been able to apply the fix to mitigate the issues and we are seeing recovery. We continue to monitor the situation and should be fully recovered soon. 
We should be able to provide more updates in the next one hour or earlier.

### 2026-08-07 12:52 UTC: resolved
On August 7th - 2026, between 10:27 UTC to 11:49 UTC, some users in the Central European region may have experienced service access issues.
The issue has now been resolved and the service is operating normally for all the customers.

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