# Disrupted create and view issue for some customers

- Provider: [Jira](https://down.guide/jira)
- Level: confirmed
- Impact: Partial outage
- lasted 5h 22m
- started 2026-01-12 18:23 UTC
- Viewing content, Create and edit, Authentication and User Management +8
- id: DWN-45c99efd6f
- Official page: https://stspg.io/4yk9mkfg3zvx

## Updates from Jira
### 2026-01-12 18:23 UTC: investigating
We are actively investigating reports of a partial service disruption affecting Jira create, view, view board, and edit issue for some customers. We'll share updates here as more information is available.

### 2026-01-12 18:23 UTC: investigating
We are continuing to actively investigate reports of a partial service disruption affecting Jira create issue, issue view, view board, and edit issue for some customers. We'll share updates here in one hour or as more information is available.

### 2026-01-12 18:23 UTC: investigating
Our teams are continuing to actively investigate reports of a partial service disruption affecting Jira create issue, issue view, view board, and edit issue for some customers. We'll share updates here in one hour or as more information is available.

### 2026-01-12 19:26 UTC: investigating
Our teams are continuing to actively investigate reports of a partial service disruption affecting Jira create issue, issue view, view board, and edit issue for some customers. We'll share updates here in one hour or as more information is available.

### 2026-01-12 19:26 UTC: monitoring
The issue has been resolved and services are now operating normally for all affected customers. We'll continue to monitor closely to confirm stability.

### 2026-01-12 23:45 UTC: resolved
The service disruption has been fully resolved, and services are now operating normally for all impacted customers.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).