# Users experiencing issues loading work items in Jira and JSM

- Provider: [Jira](https://down.guide/jira)
- Level: confirmed
- Impact: Degraded
- lasted 1h 3m
- started 2026-06-08 01:53 UTC
- Viewing content, Create and edit, Authentication and User Management +3
- id: DWN-d69094ec82
- Official page: https://stspg.io/vs3wjprmn4vh

## Updates from Jira
### 2026-06-08 01:53 UTC: investigating
We are actively investigating reports of performance degradation affecting Jira and Jira Software Management customers. We'll provide an update here within the next hour, or sooner if new information becomes available.

### 2026-06-08 02:36 UTC: identified
We have identified an issue causing degraded performance with Jira Software front-end experiences affecting view board, navigation, and backlog across multiple regions. 
Our engineering team is actively working on a resolution. We will provide an update within the next hour.

### 2026-06-08 02:56 UTC: resolved
On June 08 2026, between 01:30 and 02:40 UTC, users experienced degraded performance with Jira Software front-end experiences affecting view board, navigation, and backlog across multiple regions. 
We have implemented a fix and services have been restored to normal operation. We continue to monitor the situation closely.

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