# Is JumpCloud down? **No known problems: JumpCloud's status page says operational** (Operational; last read 2026-11-06 19:02 UTC; source: [official status page](https://status.jumpcloud.com)) ## Open incidents _No open incidents._ ## Components - General Access API / General Access API - US Region: Operational - Admin Console / Admin Console - US Region: Operational - LDAP / LDAP - US Region: Operational - RADIUS / RADIUS - US Region: Operational - Google Workspace / Google Workspace Integration - US Region: Operational - Office 365 Integration / Office 365 Integration - US Region: Operational - Directory Insights / Directory Insights - US Region: Operational - Agent / Agent - US Region: Operational - System Insights / System Insights - US Region: Operational - Multi-Tenant Portal (MTP) / Multi-Tenant Portal (MTP) - US Region: Operational - Commands / Commands - US Region: Operational - SCIM / SCIM - US Region: Operational - User Console / User Console - US Region: Operational - Security / Security Notifications: Operational - Apple MDM / Apple MDM - US Region: Operational - TOTP / MFA / JumpCloud Protect / TOTP / MFA / JumpCloud Protect - US Region: Operational - Workday Import / Workday Import - US Region: Operational - User Import from CSV / User Import from CSV - US Region: Operational - www.jumpcloud.com / www.jumpcloud.com: Operational - Cloudflare / Cloudflare Cloudflare Firewall: Operational - Policy Management / Policy Management - US Region: Operational - Password Manager / Password Manager - US Region: Operational - Payment and Billing / Payment and Billing - US Region: Operational - Remote Assist / Remote Assist - US Region: Operational - Android EMM / Android EMM - US Region: Operational - Software Management / Software Management - US Region: Operational - Mobile Admin App: iOS and Android / Mobile Admin App: iOS and Android - US Region: Operational - Support Services / Email Support: Operational - JumpCloud GO / JumpCloud GO - US Region: Operational - JumpCloud University / JumpCloud University - US Region: Operational - SSO / SSO - US Region: Operational - Self-Service Account Provisioning (Devices SSAP) / Self-Service Account Provisioning (Devices SSAP) - US Region: Operational - Federation / Federation - US Region: Operational - SSO OIDC / SSO OIDC - US Region: Operational - Custom API Import / Custom API Import - US Region: Operational - Windows MDM / Windows MDM - US Region: Operational - Reporting / Reporting - US Region: Operational - Groups (user/devices) / Groups (user/devices) - US Region: Operational - Privileged Access Management (PAM) / Privileged Access Management (PAM) - US Region: Operational - Password Policies / Password Policies - US Region: Operational - AI Gateway / AI Gateway - US Region: Operational - Security / Security Advisories: Operational - Active Directory / Active Directory Integration - US Region: Operational - Cloudflare / Cloudflare CDN/Cache: Operational - Support Services / Premium Phone Support: Operational - Admin Console / Admin Console - EU Region: Operational - Agent / Agent - EU Region: Operational - Android EMM / Android EMM - EU Region: Operational - Apple MDM / Apple MDM - EU Region: Operational - Custom API Import / Custom API Import - EU Region: Operational - Directory Insights / Directory Insights - EU Region: Operational - Federation / Federation - EU Region: Operational - Google Workspace / Google Workspace Integration - EU Region: Operational - General Access API / General Access API - EU Region: Operational - JumpCloud GO / JumpCloud GO - EU Region: Operational - LDAP / LDAP - EU Region: Operational - Mobile Admin App: iOS and Android / Mobile Admin App: iOS and Android - EU Region: Operational - Multi-Tenant Portal (MTP) / Multi-Tenant Portal (MTP) - EU Region: Operational - Office 365 Integration / Office 365 Integration - EU Region: Operational - Password Manager / Password Manager - EU Region: Operational - Payment and Billing / Payment and Billing - EU Region: Operational - Policy Management / Policy Management - EU Region: Operational - RADIUS / RADIUS - EU Region: Operational - Remote Assist / Remote Assist - EU Region: Operational - SCIM / SCIM - EU Region: Operational - Software Management / Software Management - EU Region: Operational - SSO / SSO - EU Region: Operational - SSO OIDC / SSO OIDC - EU Region: Operational - System Insights / System Insights - EU Region: Operational - TOTP / MFA / JumpCloud Protect / TOTP / MFA / JumpCloud Protect - EU Region: Operational - Groups (user/devices) / Groups (user/devices) - EU Region: Operational - User Console / User Console - EU Region: Operational - User Import from CSV / User Import from CSV - EU Region: Operational - Windows MDM / Windows MDM - EU Region: Operational - Workday Import / Workday Import - EU Region: Operational - JumpCloud University / JumpCloud University - EU Region: Operational - Reporting / Reporting - EU Region: Operational - Password Policies / Password Policies - EU Region: Operational - Privileged Access Management (PAM) / Privileged Access Management (PAM) - EU Region: Operational - AI Gateway / AI Gateway - EU Region: Operational - Commands / Commands - EU Region: Operational - Self-Service Account Provisioning (Devices SSAP) / Self-Service Account Provisioning (Devices SSAP) - EU Region: Operational - Support Services / Premium Chat Support: Operational - Active Directory / Active Directory Integration - EU Region: Operational - Admin Console / Admin Console - IN Region: Operational - Agent / Agent - IN Region: Operational - User Console / User Console - IN Region: Operational - Remote Assist / Remote Assist - IN Region: Operational - System Insights / System Insights - IN Region: Operational - TOTP / MFA / JumpCloud Protect / TOTP / MFA / JumpCloud Protect - IN Region: Operational - Directory Insights / Directory Insights - IN Region: Operational - General Access API / General Access API - IN Region: Operational - Multi-Tenant Portal (MTP) / Multi-Tenant Portal (MTP) - IN Region: Operational - LDAP / LDAP - IN Region: Operational - RADIUS / RADIUS - IN Region: Operational - SSO / SSO - IN Region: Operational - SSO OIDC / SSO OIDC - IN Region: Operational - Commands / Commands - IN Region: Operational - AI Gateway / AI Gateway - IN Region: Operational - Android EMM / Android EMM - IN Region: Operational - Apple MDM / Apple MDM - IN Region: Operational - Custom API Import / Custom API Import - IN Region: Operational - Federation / Federation - IN Region: Operational - Google Workspace / Google Workspace Integration - IN Region: Operational - Groups (user/devices) / Groups (user/devices) - IN Region: Operational - JumpCloud GO / JumpCloud GO - IN Region: Operational - JumpCloud University / JumpCloud University - IN Region: Operational - Mobile Admin App: iOS and Android / Mobile Admin App: iOS and Android - IN Region: Operational - Office 365 Integration / Office 365 Integration - IN Region: Operational - Password Manager / Password Manager - IN Region: Operational - Password Policies / Password Policies - IN Region: Operational - Payment and Billing / Payment and Billing - IN Region: Operational - Policy Management / Policy Management - IN Region: Operational - Privileged Access Management (PAM) / Privileged Access Management (PAM) - IN Region: Operational - Reporting / Reporting - IN Region: Operational - SCIM / SCIM - IN Region: Operational - Self-Service Account Provisioning (Devices SSAP) / Self-Service Account Provisioning (Devices SSAP) - IN Region: Operational - Software Management / Software Management - IN Region: Operational - User Import from CSV / User Import from CSV - IN Region: Operational - Windows MDM / Windows MDM - IN Region: Operational - Workday Import / Workday Import - IN Region: Operational - Support Services / jumpcloud.com/support: Operational - Active Directory / Active Directory Integration - IN Region: Operational ## Last 90 days - Incidents: 6 on 4 days - Median duration: 1h 9m; longest: 6h 15m - Median time to acknowledge after down.guide's first evidence: n/a - Postmortem rate for partial or major outages: n/a ## Recent incidents - **JumpCloud**: [Degraded User and Admin portal](https://down.guide/jumpcloud/DWN-f8a2e90a2e) (Degraded; lasted 15m; started 2026-10-30 06:02 UTC; Admin Console - US Region, User Console - US Region, Admin Console - EU Region +3; apac, eu, us) - **JumpCloud**: [Increased error rates loading User and Admin portal](https://down.guide/jumpcloud/DWN-1dbbe7eb1e) (Partial outage; lasted 2h 30m; started 2026-10-23 15:55 UTC; Admin Console - US Region, Admin Console - EU Region, Admin Console - IN Region; eu, us) - **JumpCloud**: [US Region - Increased error rates with device certificate issuance and renewal](https://down.guide/jumpcloud/DWN-2ca15c8b57) (Degraded; lasted 38m; started 2026-10-22 16:21 UTC; Agent - US Region; us) - **JumpCloud**: [Degraded Commands Service](https://down.guide/jumpcloud/DWN-a668025064) (Degraded; lasted 1h 5m; started 2026-09-25 17:27 UTC; Commands - US Region, Commands - EU Region, Commands - IN Region; eu, us) - **JumpCloud**: [Degraded Radius Service - EU region](https://down.guide/jumpcloud/DWN-573f32ae24) (Degraded; lasted 1h 13m; started 2026-09-14 13:25 UTC; RADIUS - EU Region; eu) - **JumpCloud**: [Dynamic Group Delays](https://down.guide/jumpcloud/DWN-8a1fab5c02) (Degraded; lasted 6h 15m; started 2026-09-03 06:07 UTC; Groups (user/devices) - US Region; us) More: [history](https://down.guide/jumpcloud/history), [feed](https://down.guide/feed?provider=jumpcloud), [badge](https://down.guide/badge/jumpcloud.svg), JSON: https://down.guide/api/v1/providers/jumpcloud --- down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. 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