# Navigation affected at the JumpCloud website

- Provider: [JumpCloud](https://down.guide/jumpcloud)
- Level: confirmed
- Impact: Degraded
- lasted 5h 26m
- started 2025-10-14 08:52 UTC
- www.jumpcloud.com
- id: DWN-46726550f3
- Official page: https://stspg.io/n5ckw8svtltr

## Updates from JumpCloud
### 2025-10-14 08:52 UTC: investigating
We are currently investigating an issue, where navigating links (specifically redirects) at the JumpCloud website are affected.
We are suspecting an ongoing "Bot Management Cookie" incident declared by CloudFlare to be at the root.
More details can be found at https://www.cloudflarestatus.com
We will update as soon as CloudFlare has fixed the issue.

### 2025-10-14 08:59 UTC: identified
CloudFlare has identified the issue and is implementing a fix. We are monitoring https://www.cloudflarestatus.com for updates.

### 2025-10-14 12:51 UTC: identified
CloudFlare continues to work on the issue and we are monitoring their status page at https://www.cloudflarestatus.com

### 2025-10-14 13:34 UTC: identified
CloudFlare continues to work on the issue and we are monitoring their status page at https://www.cloudflarestatus.com

### 2025-10-14 14:12 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-10-14 14:18 UTC: resolved
This incident has been resolved.

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