# Degraded Reports Service

- Provider: [JumpCloud](https://down.guide/jumpcloud)
- Level: confirmed
- Impact: Degraded
- lasted 4h 24m
- started 2025-04-30 08:08 UTC
- Admin Console - US Region
- us
- id: DWN-726359d3ba
- Official page: https://stspg.io/n55tkbyrfh2d

## Updates from JumpCloud
### 2025-04-30 08:08 UTC: investigating
We are currently investigating an issue with JumpCloud Reports failing to download. We will update the status as we learn more.

### 2025-04-30 08:24 UTC: identified
The issue has been identified and a fix is being implemented.

### 2025-04-30 10:57 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-04-30 12:33 UTC: resolved
This incident has been resolved.

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