# Degraded Admin Console Service

- Provider: [JumpCloud](https://down.guide/jumpcloud)
- Level: confirmed
- Impact: Degraded
- lasted 3h 26m
- started 2025-05-14 14:22 UTC
- Admin Console - US Region
- us
- id: DWN-7a7ec6865a
- Official page: https://stspg.io/rjrg7n097bxf

## Updates from JumpCloud
### 2025-05-14 14:22 UTC: investigating
We're currently investigating an issue with JumpCloud's Console where Administrators may be unable to save changes for some device records. We are investigating the cause of the issues currently, and will update the status event once resolved.

### 2025-05-14 14:47 UTC: identified
The issue has been identified and a fix is being implemented.

### 2025-05-14 16:24 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-05-14 17:48 UTC: resolved
This incident has been resolved.

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