# LDAP Directory Processing Delay

- Provider: [JumpCloud](https://down.guide/jumpcloud)
- Level: confirmed
- Impact: Degraded
- lasted 47m
- started 2026-04-02 17:08 UTC
- LDAP - US Region
- us
- id: DWN-80f41a3e64
- Official page: https://stspg.io/zdchv1p07sdp

## Updates from JumpCloud
### 2026-04-02 17:08 UTC: investigating
We are currently investigating a delay in LDAP directory synchronizations. While updates are processing, changes to user attributes and passwords may take longer than expected to propagate.
The team is actively working to increase processing capacity and accelerate synchronizations.

### 2026-04-02 17:16 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-04-02 17:23 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-04-02 17:55 UTC: resolved
This incident has been resolved.

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