# MDM enrollment utilizing Automated Device Enrollment failures for iOS and iPadOS devices

- Provider: [JumpCloud](https://down.guide/jumpcloud)
- Level: confirmed
- Impact: Degraded
- lasted 1h 25m
- started 2025-08-08 13:26 UTC
- Apple MDM - US Region
- us
- id: DWN-aa8223f5b0
- Official page: https://stspg.io/4b7vv45s8dth

## Updates from JumpCloud
### 2025-08-08 13:26 UTC: investigating
We are currently investigating an issue affecting iOS and iPadOS MDM enrollments that utilize Automated Device Enrollment.

### 2025-08-08 14:41 UTC: monitoring
A fix has been implemented and we are monitoring results.

### 2025-08-08 14:50 UTC: resolved
This incident has been resolved.

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