# Policy results and Insights Degraded

- Provider: [JumpCloud](https://down.guide/jumpcloud)
- Level: confirmed
- Impact: Degraded
- lasted 4h 2m
- started 2025-06-16 13:38 UTC
- Directory Insights - US Region, System Insights - US Region, Policy Management - US Region
- us
- id: DWN-af5bf38146
- Official page: https://stspg.io/6bzlskjr4bhk

## Updates from JumpCloud
### 2025-06-16 13:38 UTC: investigating
We are currently investigating an issue where device's policy results are not displayed as expected. Policies applied to devices will continue to function as expected during this time.

### 2025-06-16 14:15 UTC: investigating
We are continuing to investigate an issue where device's policy results are not displayed as expected. Policies applied to devices will continue to function as expected during this time.

### 2025-06-16 15:01 UTC: identified
The issue has been identified and a fix is being implemented.

### 2025-06-16 15:11 UTC: identified
The issue has been identified and a fix is being implemented.

### 2025-06-16 16:06 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-06-16 16:41 UTC: monitoring
A fix has been implemented and we are still monitoring the results.

### 2025-06-16 17:40 UTC: resolved
This incident has been resolved.

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