# Degraded Console Service - Devices Page slowness

- Provider: [JumpCloud](https://down.guide/jumpcloud)
- Level: confirmed
- Impact: Degraded
- lasted 1h 47m
- started 2026-05-08 06:41 UTC
- Admin Console - US Region
- us
- id: DWN-c049078fa3
- Official page: https://stspg.io/9lc89r9jdtn8

## Updates from JumpCloud
### 2026-05-08 06:41 UTC: investigating
We are currently investigating delays or timeouts loading the devices page in the admin console. We are investigating the cause of the issues currently, and will provide an update within one hour.

### 2026-05-08 06:44 UTC: identified
The issue has been identified and the team is working on the fix.

### 2026-05-08 06:51 UTC: monitoring
A fix has been implemented. We are currently monitoring the results.

### 2026-05-08 08:28 UTC: resolved
This incident has been resolved.

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