# Degraded Console Service

- Provider: [JumpCloud](https://down.guide/jumpcloud)
- Level: confirmed
- Impact: Partial outage
- lasted 48m
- started 2025-07-29 07:50 UTC
- Admin Console - US Region
- us
- id: DWN-c19c014819
- Official page: https://stspg.io/bys07fssxq41

## Updates from JumpCloud
### 2025-07-29 07:50 UTC: investigating
We're currently investigating reports of usability issues with JumpCloud's Admin Portal. We are investigating the cause of the issues currently, and will update the status once resolved.

### 2025-07-29 08:25 UTC: monitoring
The issue has been identified and a fix has been implemented. We are now monitoring the results. The Admin Portal is fully operational now.

### 2025-07-29 08:38 UTC: resolved
All operations have returned to normal and the issue is currently considered resolved.

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