# Admin Portal Performance

- Provider: [JumpCloud](https://down.guide/jumpcloud)
- Level: confirmed
- Impact: Degraded
- lasted 1h 52m
- started 2025-10-07 09:31 UTC
- Admin Console - US Region
- us
- id: DWN-c5b21537df
- Official page: https://stspg.io/zlcyvj6sp9kq

## Updates from JumpCloud
### 2025-10-07 09:32 UTC: investigating
We are investigating slow performance with the Admin Portal. We will update within an hour.

### 2025-10-07 11:08 UTC: monitoring
Our investigation uncovered intermittent latencies at several end-points which caused slow response times at the Admin portal for a few customers.
Out of an abundance of caution, we have rolled back a recent update and will continue monitoring.

### 2025-10-07 11:23 UTC: resolved
The issue is now marked as resolved.

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