# LDAP Service Outage

- Provider: [JumpCloud](https://down.guide/jumpcloud)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 59m
- started 2025-08-09 06:44 UTC
- LDAP - US Region
- us
- id: DWN-cb0a27b1bf
- Official page: https://stspg.io/393z80c7hsl8

## Updates from JumpCloud
### 2025-08-09 06:44 UTC: investigating
We are currently investigating reports of an accessibility outage with JumpCloud's LDAP-as-a-Service, and will update the status as more information becomes available.

### 2025-08-09 07:31 UTC: identified
The issue has been identified and a fix is being implemented.

### 2025-08-09 08:08 UTC: identified
We are continuing to work on implementing a fix for this issue.

### 2025-08-09 08:22 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-08-09 08:43 UTC: resolved
This incident has been resolved.

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