# Software Inventory Delay

- Provider: [JumpCloud](https://down.guide/jumpcloud)
- Level: confirmed
- Impact: Degraded
- lasted 2h 38m
- started 2025-09-18 11:57 UTC
- System Insights - US Region
- us
- id: DWN-f413a1ff7e
- Official page: https://stspg.io/sv3ckvs467wn

## Updates from JumpCloud
### 2025-09-18 11:57 UTC: investigating
We are aware of a delay in software inventory data updating. We are currently working on this and aim to update within 1 hour.

### 2025-09-18 13:03 UTC: identified
We have identified the issue and are applying a fix to resolve this issue. We will update within an hour.

### 2025-09-18 14:07 UTC: identified
We are still applying the fix. We will update as soon as the delay reduces.

### 2025-09-18 14:17 UTC: monitoring
The fix has been applied. Software Inventory data is now within the acceptable time range. We will continue to monitor.

### 2025-09-18 14:35 UTC: resolved
The data is now remaining within the acceptable range. We consider this to be resolved.

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