# Console slowness due to CloudFlare Network issue in Asia region

- Provider: [JumpCloud](https://down.guide/jumpcloud)
- Level: confirmed
- Impact: Degraded
- lasted 1h 57m
- started 2025-11-21 12:34 UTC
- Cloudflare CDN/Cache
- apac
- id: DWN-f5e2393808
- Official page: https://stspg.io/l0qfnc65md0n

## Updates from JumpCloud
### 2025-11-21 12:34 UTC: investigating
We had reports of delays or timeouts when accessing the Admin and User Portal consoles but now recovering. 
This issue has been traced to an ongoing network problem within the Asia region reported by Cloudflare.
We are closely monitoring the situation and will provide an update as soon as new information becomes available.

### 2025-11-21 12:44 UTC: monitoring
Per the latest update from CloudFlare, a fix has been implemented and results are being monitored.
https://www.cloudflarestatus.com/incidents/5p8c3l54b5cl

### 2025-11-21 14:30 UTC: resolved
This incident has been resolved.

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