# US GovCloud Region - Login Errors Resolved

- Provider: [Keeper](https://down.guide/keeper)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2026-02-19 05:30 UTC
- Keeper Web Vault (GovCloud), Keeper Admin Console (GovCloud)
- us
- id: DWN-1669b616f0
- Official page: https://stspg.io/ppmr21yzdrkv

## Updates from Keeper
### 2026-02-19 05:30 UTC: resolved
As part of our planned GovCloud region maintenance involving database upgrades, restarts of the Redshift cluster were required. As a result, downstream services required configuration updates and all services are now restored.

### 2026-02-19 05:30 UTC: postmortem
Maintenance in the GovCloud region was scheduled to begin at 8:00 PM PST with a planned duration of 30 minutes.
During the maintenance window, certain services required additional reconfiguration beyond the original scope. Core services were restored within the planned 30-minute window. However, due to the extended reconfiguration activities, some users experienced API errors during login for approximately 15 minutes following service restoration.

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