# T-mobile SMS delivery issues in US

- Provider: [Keeper](https://down.guide/keeper)
- Level: confirmed
- Impact: Degraded
- lasted 35m
- started 2025-01-13 22:15 UTC
- Keeper Web Vault (US)
- us
- id: DWN-63fed6c463
- Official page: https://stspg.io/rw7bttz044yn

## Updates from Keeper
### 2025-01-13 22:15 UTC: investigating
We are currently experiencing delivery issues with T-Mobile SMS 2FA messages. While AWS works to resolve the issue, SMS-based 2FA codes will be temporarily re-routed to email for affected users.

### 2025-01-13 22:50 UTC: resolved
The SMS delivery issue with T-mobile has been resolved.

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