# Vault login errors

- Provider: [Keeper](https://down.guide/keeper)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2024-05-15 22:00 UTC
- us
- id: DWN-9a730583bd
- Official page: https://stspg.io/7b2gzxf4167q

## Updates from Keeper
### 2024-05-15 22:00 UTC: resolved
From 2:45PM to 3:00PM PST, several of the Keeper application API instances in the US region were responding with HTTP 500 errors due to an internal application error. The Keeper DevOps team identified the error and restarted those affected instances. The software engineering team has been investigating the root cause and will be addressing in an upcoming backend release.

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