# SMS 2FA issues with AWS aggregator

- Provider: [Keeper](https://down.guide/keeper)
- Level: confirmed
- Impact: Degraded
- lasted 3h 11m
- started 2026-09-09 16:32 UTC
- Keeper iOS, Keeper Web Vault (US), Keeper Android +2
- us
- id: DWN-d383c27df4
- Official page: https://stspg.io/sgtmc5mmlktq

## Updates from Keeper
### 2026-09-09 16:32 UTC: monitoring
The 2FA issues are down stream. AWS has reached out the aggregator that works with the carriers on this issue.

### 2026-09-09 19:43 UTC: resolved
This incident has been resolved.

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