Skip to main content
Kinde

High latency for AU region

Degraded Lasted 0m · started · Kinde's page

Level
confirmed
Worst impact
Degraded
Components
Custom domains, Management API, SMS delivery, Webhooks, Authentication, New user registration, Admin area, User export and import, Email delivery

What to do

  • Check whether you use Kinde Custom domains, Management API, SMS delivery, Webhooks and 5 more. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2026-04-17 03:27 UTC and 2026-04-17 03:27 UTC may need a replay.
  • Subscribe to Kinde's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=kinde works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Kinde 1

  1. resolved

    Type: Incident Duration: 2 hours and 47 minutes Affected Components: Custom domains, Management API, SMS delivery, Webhooks, Authentication, New user registration, Admin area, User export and import, Email delivery Apr 17, 06:14:44 GMT+0 - Resolved - This incident has been resolved, and a solution has been rolled out. Latency has resolved to baseline levels. Apr 17, 05:52:09 GMT+0 - Monitoring - Our team is working on a fix and is actively monitoring to ensure latency returns to baseline levels. Apr 17, 05:28:44 GMT+0 - Postmortem - We experienced high latency in our caching layer, which caused problems for a majority of our customers in the AU region. We have applied mitigations and will be prioritizing more performance enhancements soon. Apr 17, 04:06:08 GMT+0 - Resolved - This incident has been resolved. The team will continue to monitor. Apr 17, 03:58:05 GMT+0 - Monitoring - We are continuing to monitor. Latency is returning to normal levels, and the team is actively working to return to baseline. Apr 17, 03:42:41 GMT+0 - Monitoring - We are currently monitoring the result. Latency is returning to normal. Apr 17, 03:27:31 GMT+0 - Investigating - We are currently investigating this incident.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-8e57da027a

Is Kinde still down?

No, this incident was resolved 2026-04-17 03:27 UTC. For Kinde's live state, see https://down.guide/kinde.

How long did it last?

0m, from 2026-04-17 03:27 UTC to 2026-04-17 03:27 UTC, by the times Kinde posted.

What was affected?

Kinde named Custom domains, Management API, SMS delivery, Webhooks and 5 more.

What caused it?

Kinde hasn't published a root cause. If it does, it shows here.

Where does this come from?

Kinde's official status page, https://status.kinde.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.