# Service disruption at the Northern Virginia (US East 4) data center

- Provider: [Kinsta](https://down.guide/kinsta)
- Level: confirmed
- Impact: Partial outage
- lasted 7h 21m
- started 2026-10-08 14:42 UTC
- Ashburn, Virginia, US data centers
- us
- id: DWN-948a4407b0
- Official page: https://stspg.io/kcskbt2zl0j6

## Root cause
> We have identified the cause of the issue, and we are currently working on a fix.

[Postmortem](https://stspg.io/kcskbt2zl0j6)

## Updates from Kinsta
### 2026-10-08 14:42 UTC: investigating
Our Engineers are investigating reports of a service disruption affecting sites in the Northern Virginia (US East 4) data center. We are working to restore service to affected sites as quickly as possible.

### 2026-10-08 16:38 UTC: identified
We have identified the cause of the issue, and we are currently working on a fix.

### 2026-10-08 18:21 UTC: monitoring
A fix has been implemented and we are monitoring the results. If your site was affected and is still experiencing difficulties, please contact our support team via chat in MyKinsta, or by emailing support@kinsta.com.

### 2026-10-08 22:03 UTC: resolved
This has been resolved.

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