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Kinsta

MFA emails not being sent for MyKinsta

Partial outage Lasted 1h 43m · started · Kinsta's page

Level
confirmed
Worst impact
Partial outage
Components
MyKinsta
Regions
us
Down Index
33of 100

What to do

  • Check whether you use Kinsta MyKinsta in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 43m it lasted.

    Anything that failed between 2026-10-26 18:13 UTC and 2026-10-26 19:56 UTC may need a replay.
  • Subscribe to Kinsta's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=kinsta works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Kinsta 3

  1. investigating

    We are investigating issues with MFA emails for login requests that are not being sent.

    provider

  2. monitoring

    We have identified the issue as being with our upstream email provider, and a fix has been implemented. Please attempt to log in again if you were not receiving the MFA emails previously. We have been notified by our internal teams that the emails were queued and are being sent first, so there may be some delay in emails being sent until those can be processed. If you are still experiencing issues, please email us at support@kinsta.com.

    provider

  3. resolved

    Following continued monitoring, we can confirm that MyKinsta email functionality has been operating normally, with no further issues observed. If you are still experiencing issues, please email us at support@kinsta.com.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-99ebef08b8

Is Kinsta still down?

No, this incident was resolved 2026-10-26 19:56 UTC. For Kinsta's live state, see https://down.guide/kinsta.

How long did it last?

1h 43m, from 2026-10-26 18:13 UTC to 2026-10-26 19:56 UTC, by the times Kinsta posted.

What was affected?

Kinsta named MyKinsta in us.

What caused it?

Kinsta hasn't published a root cause. If it does, it shows here.

Where does this come from?

Kinsta's official status page, https://status.kinsta.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.