# Partial outage in London datacenter

- Provider: [Kinsta](https://down.guide/kinsta)
- Level: confirmed
- Impact: Degraded
- lasted 15h 28m
- started 2026-10-20 06:40 UTC
- London, United Kingdom data centers
- eu, europe-west2
- id: DWN-9cc3b26f99
- Official page: https://stspg.io/50z25jb4tx6z

## Updates from Kinsta
### 2026-10-20 06:40 UTC: investigating
We are currently investigating issues in London datacenter. It's a partial outage and our engineers are looking into it.

### 2026-10-20 08:20 UTC: identified
It has been confirmed that the issue is origination from our cloud infrastructure provider. Their engineering team is working on providing a solution.

### 2026-10-20 10:38 UTC: identified
There's a status page posted by our infrastructure provider and we are waiting for resolution:
https://status.cloud.google.com/incidents/Xs2XTHzAVC9YnafnPyzj

### 2026-10-20 11:56 UTC: identified
Due to a power event, our infrastructure provider had suffered an outage within europe-west2-b zone. The power event is mitigated. Partial mitigation to infrastructure services will be observed within the next 30 minutes and the remaining services will be mitigated there after. https://status.cloud.google.com/incidents/Xs2XTHzAVC9YnafnPyzj

### 2026-10-20 12:06 UTC: monitoring
All sites of the affected hosting machines are now back up and we're monitoring.

### 2026-10-20 22:08 UTC: resolved
The infrastructure has remained stable and this has been resolved.

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