# Sign-in degradation

- Provider: [Klarna](https://down.guide/klarna)
- Level: confirmed
- Impact: Degraded
- lasted 2h 9m
- started 2026-04-18 03:32 UTC
- North America
- us
- id: DWN-06daaa0f4a
- Official page: https://stspg.io/8ccqjtx9229n

## Updates from Klarna
### 2026-04-18 03:32 UTC: investigating
We are currently experiencing a degradation of SMS OTP Authentication in the Klarna App in US region, due to a third-party provider disruption. Our providers have identified the issue and are actively working on a resolution. Thank you for your patience.

### 2026-04-18 05:41 UTC: resolved
This incident has been resolved.

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