# Purchase visualisation delays in US

- Provider: [Klarna](https://down.guide/klarna)
- Level: confirmed
- Impact: Degraded
- lasted 4h 1m
- started 2025-10-20 21:20 UTC
- North America
- us
- id: DWN-0ed6aac4cc
- Official page: https://stspg.io/snlmbxs5ydhw

## Updates from Klarna
### 2025-10-20 21:20 UTC: monitoring
Services are returning but we are still seeing minor issues with purchase visualisation in the app (some of the newly placed orders are not shown yet). This is due to the extended major outage today at our core infrastructure provider.

### 2025-10-21 01:22 UTC: resolved
The issue has now been resolved.

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