# Payments in the App degradation

- Provider: [Klarna](https://down.guide/klarna)
- Level: confirmed
- Impact: Degraded
- lasted 1h 42m
- started 2026-09-18 05:32 UTC
- Europe, North America
- eu, us
- id: DWN-236eae5ce9
- Official page: https://stspg.io/641rc7hxlvtt

## Updates from Klarna
### 2026-09-18 00:44 UTC: investigating
We are currently experiencing a degradation to payments in the Klarna App in US and EU. We are working to restore the service as soon as possible. Thank you for your patience.

### 2026-09-18 01:19 UTC: investigating
We are continuing to investigate this issue.

### 2026-09-18 01:24 UTC: identified
The issue has been identified and we see improvements in US, still investigating the issues in EU.

### 2026-09-18 01:45 UTC: identified
The issue has remerged in the US, we are continuing to investigate the issue. Thank you for your patience.

### 2026-09-18 04:56 UTC: identified
We are continuing investigating the issue.

### 2026-09-18 05:32 UTC: identified
We are seeing improvements in US - we are monitoring the situation closely.

### 2026-09-18 06:16 UTC: monitoring
This issue have been resolved for both US and EU. We are monitoring this closely.

### 2026-09-18 07:14 UTC: resolved
The degradation affecting payments in the Klarna App in the US and EU has been resolved, and services are operating normally.

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